Privacy Policy
How this site handles your data
Diet Consultant Scheduler collects only what a booking or an enquiry needs, keeps it for as long as the work requires, and hands you the controls to see, correct or remove it.
Plain answers about personal data
This policy explains how Diet Consultant Scheduler collects and handles personal data submitted through this website, and what rights you have over that data. It applies to visitors and to clients who book a consultation.
The desk is run by a practising nutritionist, not by an agency or a marketing company. Information you send us is used to answer your question, schedule the consultation you asked for, and prepare properly for the sessions that follow.
If you want to know what we hold about you, or you would rather we removed it, the route is a single email to [email protected]. You do not need a form or an account.
Who to write to
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Diet Consultant Scheduler
22 Triq ir-Repubblika, Valletta VLT 1115, Malta - Email [email protected]
- Phone +356 2122 8410, Monday to Friday, 9:00 AM – 6:00 PM
Requests are answered within normal working hours
What the desk keeps
Nothing here is collected for advertising. Every record below exists so a consultation can be prepared properly and followed up coherently.
Data we collect
When you submit a booking or contact form, we collect the information you provide: name, email address, optional phone number, preferred appointment times, and any details you choose to share about your health goal.
We also receive basic technical information such as your IP address and browser type through standard server logs. These logs keep the site reachable and help us notice abuse; they are not used to build a profile of you.
What arrives at the desk
- Booking details Your name, email address, an optional phone number and the appointment times you would prefer, so the desk can confirm a slot that works.
- Health goal notes Anything you decide to write about what you want from the consultation. Share only what you are comfortable putting in an email.
- Technical logs IP address, browser type and the pages requested, recorded automatically by the web server that hosts this site.
- Nothing else No payment card details, no government identifiers, and no marketing profiles are gathered on this website.
Why we collect it, and on what basis
Answering you
Your details are used to respond to your enquiry, confirm appointments, prepare for consultations, and keep session notes that make follow-up appointments coherent. We do not use your information for advertising, and we do not sell it to third parties.
Consent
We process your data on the basis of your consent when you submit a form. You can withdraw that consent at any time by writing to the desk and asking us to stop; the request applies going forward and does not undo work already completed.
Performing a service
When a consultation is booked, the basis shifts to performing the service you have requested. That is what allows the desk to hold the notes, times and follow-up details that a consultation actually needs to function.
Retention and sharing
How long information stays, and who ever sees it. These two answers cover almost every question the desk receives.
Enquiries that stop
Enquiries that stop
Booking enquiries that do not lead to an appointment are kept for a limited period and then deleted. If you change your mind and want them removed sooner, ask and they go.
Client records
Client records
Client records are retained for as long as needed to provide follow-up support and to meet professional record-keeping expectations. You can ask for a copy of what is held at any point.
No marketing sharing
No marketing sharing
Your data is not shared for marketing purposes. There is no list to be added to and no advertising partner receiving it.
Referrals and the law
Referrals and the law
It may be shared with a professional you are referred to, only with your knowledge, or where required by law. In a referral that means you are told who receives what before it is sent.
Your rights over your data
You can ask for a copy of the personal data we hold about you, request correction of inaccurate details, or ask for deletion where there is no legal or professional reason to keep it. Requests can be made by email to the address in the footer, or to the address on this page.
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Access
Ask what is held and receive a copy of it. There is no charge for a normal request.
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Correction
Tell us a surname, phone number or time is wrong and it is amended in the record.
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Deletion
Ask for details to be erased. Where a legal or professional reason to keep them exists, we say so and explain why.
Security
Data is stored with access limited to the practitioner. No online system is perfectly secure, and email is not an encrypted channel, so please send sensitive documents only after an appointment is confirmed.
If you would rather not put something in writing at all, say so during the consultation and it can be discussed verbally instead.
Changes to this policy
This policy may be updated to reflect changes in how the website operates. The current version is always the one published on this page, so there is nothing to subscribe to and no archive of older drafts to compare.
If an update changes what we collect or how long we keep it, the wording on this page changes with it. Bookmark this page if you want to check back before a future consultation.
Related reading: Cookie Policy and Terms of Service.
Questions about this policy
Questions about this policy can be sent to the contact address listed on the website: [email protected], or by phone on +356 2122 8410 during working hours.
For anything that is not about data, the Frequently Asked Questions page covers how consultations work and what to prepare.
Where to go next
The desk is open Monday to Friday
Practical questions about appointments, preparation and what a consultation includes are answered on the pages below. Data requests go straight to the email address above.